The AI phone agent that takes pickup and delivery orders.

Yes. AI Bunny supports Apple Pay and Google Pay at checkout for both AI Phone Agent orders and online ordering. Customers can use their preferred digital wallet for a convenient checkout experience.

First of all, for 90% of your customers, this won't be an issue since our AI can handle all their requests flawlessly. Many customers don't even realize they're talking to AI. But to ensure every customer is happy in any scenario, we include an option to "speak with an employee at any time" at the beginning of each call. When a customer wants to talk to a human, the AI forwards the call to your store in just 2 seconds. No waiting, no annoying music, nothing. Everything is designed to make your customers feel respected with concise, plain interactions and, most importantly, minimal time wasting.

“They thought they were talking to a real person, because the AI is very good. Now pretty much everybody loves her.”

Our billing is precisely second-based. If a call lasts just 20 seconds, you're only charged for those 20 seconds (about $0.09), not a full minute. Our system adds up the total seconds spent on calls and bills accordingly. Additionally, the standard "This call may be recorded" announcements at the beginning of calls are not included in the time calculation. You truly only pay for productive conversation time.

“At the beginning I used to pay a little more. Now it already knows the customer, it doesn’t have to ask the name, doesn’t have to ask the address, which is saving time and money.”

For any update or detail that you want to let the AI know, there is a "Teach Your AI" section in the Cloud POS. You will be able to write anything there just as if you were talking to a real person. No complicated settings, no technical information needed. Just message your AI in a clear way, as if you're talking to your human employees.

“My favorite feature is the Teach Your AI section. I ask it to change anything and it updates in seconds.”

No call can last longer than 5 minutes (adjustable if needed), providing built-in protection against abuse. After this cutoff, calls are forwarded to the store.

According to our data, the average of all calls takes around 2 minutes, though this varies depending on the restaurant, menu, upselling options, and other factors. Some pickup orders, especially from returning customers, can take as little as 30 seconds. However, 2 minutes is a reliable benchmark based on our data. Best of all, you can easily monitor your restaurant’s average call time statistics in your Cloud POS.

Average call times decrease over time. Returning customers are greeted efficiently, for example: “Hi John, would you like to order delivery to XXth Street, just like last time?” If they say yes, it saves significant time. The AI remembers all your loyal customers, and if you already have a customer database, we can import it.

AI Bunny integrates directly with Square, Clover, and Genius POS, and connects Pecan and more ordering platforms such as Truffle and Muncho through OrderOut. If you would rather not use a separate POS, AI Bunny's own Cloud POS, printer app, and kitchen display system run the restaurant on their own.

It answers every call at once, so during a Friday rush every caller is picked up instead of hearing a busy signal or waiting on hold. Each call is billed by the second, so a busy hour costs you only the talk time it actually used.

It answers like one, then does the part an answering service cannot: instead of taking a message for you to call back, it takes the whole pickup or delivery order and sends it to your POS.