A buyer’s guide, not a lab test. Eight AI phone agents, compared on what a restaurant owner actually decides on — order taking on the call, pricing, standalone or POS, and how you get paid. We are one of them; here is the honest breakdown.
Read the reportNot every AI phone agent does the same job. Before you sign, these are the things that decide whether it makes you money or creates cleanup work — weighed from public pricing pages, product docs, demos, and G2 and Capterra listings. Where a vendor only claims something we could not verify, we mark it as a claim, not a fact.
The whole point of a phone agent. Some complete the order and send it to the kitchen; others deflect the caller to a texted ordering link. If it does not finish the order on the call, it is not really taking orders.
Agents that run on top of a POS inherit its menu and its limits. A standalone, AI-native system can edit an order after the call, build a menu made for voice, and skip the legacy-software constraints — this shapes accuracy and flexibility more than any spec sheet.
Whether the vendor publishes real starting prices and overage rates, or hides them behind a sales call. Demo-gated pricing usually means the number is negotiable, and rarely in your favor.
Turning first-time callers into repeat customers is where the money is. Look for returning-caller memory (name, address, last order) and loyalty points that apply to phone orders too, which few phone agents offer at all.
Taking a delivery order means getting the address right. Look for real address verification, not just order capture, or a wrong address becomes a lost order and a refund.
Check G2 and Capterra ratings, named customers, and independent comparisons before you trust any ranking, including this one.
AI Bunny publishes this guide and is one of the eight tools compared here. We judge every vendor, including ourselves, on the same public evidence — pricing pages, product docs, demos, and review listings — and cite each competitor’s strengths inline. Read it as an informed buyer’s guide from a vendor, not a neutral lab test. If you represent a vendor listed here and see anything out of date or inaccurate, email [email protected] and we will review and correct it.
A phone agent lives or dies on the call itself, so start here. These are the capabilities that depend on owning the order end to end — the ones a standalone, AI-native voice agent handles that a POS-dependent one usually cannot. The full platform-by-platform comparison comes right after.
| On the call | AI BunnyStandalone · AI-native | POS-integrated agents |
|---|---|---|
| Runs without a POS | Own cloud POS, or integrates with yours | Requires a supported POS |
| Edit an order after the call ends | Switch pickup and delivery, add items, or pay later | Usually locked once sent to the POS |
| Menu built natively for the voice AI | AI-native menu, tuned to how guests speak | Inherits the POS or online menu, not built for voice |
| Complex-order accuracy (half-toppings, modifiers, brand items) | Handled on the call | Varies, limited by the POS menu structure |
| Loyalty points on phone orders | Earned by phone too, shared across every channel | Rarely offered at all |
| Discounted upsell during the call | Discount applied automatically | Upsell yes, automatic discount very rarely |
| Delivery address verification | Proprietary real-time geocoding | Varies or often unavailable |
| Returning-caller memory (name, address, last order, points) | Remembered on every call | Varies |
| Dynamic pickup and delivery quotes by live volume | Configurable, adjusts live | Not available |
| Cash, cash-discount, or pay-on-pickup rules | You configure how checkout works | Limited by the POS payment flow |
| Where your payments land | Straight to your own bank account | Varies by vendor; not always direct |
| Choose your own payment processor | Authorize.net, Square, or Stripe | Usually tied to the POS or vendor |
"POS-integrated agents" describes the common pattern where a voice agent runs on top of a third-party POS. Capabilities vary by vendor and POS; this reflects typical limitations of that setup, not every product.
Four capabilities a restaurant operator weighs before signing, plus what they cost. Reservations included for honesty. This list is for restaurants whose phones ring with orders, not table bookings.
| Platform | Phone orderFull order taken on the call, POS synced | Online orderingCommission-free, white-label, shared with phone | DeliveryIn-house driver app + commission-free flat-fee dispatch | ReservationsNative or via OpenTable | Starts at |
|---|---|---|---|---|---|
AI BunnyFull stack Phone agent (English, Spanish, Portuguese), cloud POS, commission-free online ordering, and full delivery stack (in-house driver app + commission-free Uber Direct, DoorDash, Grubhub, and more flat-fee dispatch, up to 10 miles) from one vendor. Loyalty points shared with online ordering and end-of-order Google review ask included. Priced separately, bundle discount. | $199/mo | ||||
Loman AI 24/7 AI phone answering with Toast, Square, Clover sync. | Not known | Not known | Contact | ||
Slang AI AI reservation host for full-service rooms. | Not known | Not known | $399/mo | ||
Bite Buddy Pay-per-order phone agent with in-house reservation handling. 8+ POS integrations. | Not known | Not known | $1.50/ord | ||
Hostie AI Multilingual host (20 languages). Phone, SMS, email in one inbox. | Not known | Not known | Not known | $199/mo | |
Kea AI Flat-rate AI phone ordering with in-house reservation and waitlist for mid-market QSR. | Not known | Not known | $450/mo | ||
Certus AI Y Combinator backed. Free trial, optimized for 1-3 location independents. | Not known | Not known | Free trial | ||
ConverseNow Enterprise voice AI for national QSR chains. | Not known | Contact |
Each card states what the vendor measurably leads on, drawn from public evidence. Where a comparison requires hands-on testing to call honestly, we leave it out.
Only vendor on this list offering AI phone agent, commission-free online ordering, an in-house driver app, and commission-free Uber Direct, DoorDash, Grubhub, and more dispatch as one connected suite. Flat fees instead of 30% commissions. Phone $199/mo, online ordering $199/mo, priced separately with bundle discount.
Our productWidely cited across third-party AI phone agent listicles (CloudTalk, Revmo) with strong brand recognition among restaurant operators.
Only vendor with pure pay-per-order pricing at $1.50/order. Zero monthly subscription. Strong fit for low-volume operators.
Markets support for 20 languages more prominently than any vendor on this list. 23 verified G2 reviews, average 4.6.
Deployed across Domino's, Wingstop, Fazoli's, Denny's, Hardee's, Jets Pizza, and Blake's Lotaburger. Nationwide across 40+ states. Built for chain-scale operations, not single-location independents.
Free account to get started. Y Combinator backed. Monthly tier pricing is demo-gated on the live site, so verify current terms before signing.
Each vendor on its own page. What they sell, who they sell it to, and what they leave on the table. Sources linked inline so you can verify against the live site.
The complete restaurant platform. Phone agent (English, Spanish, Portuguese), cloud POS, online ordering, and a full delivery stack (driver app plus flat-fee dispatch) as four products under one roof. One shared customer profile, one loyalty balance across phone and online, one end-of-order Google review ask.
AI Bunny is a restaurant platform built around four products. The phone agent takes inbound orders, verifies addresses against Google Maps, processes payment, fires the ticket to your POS and your kitchen display, and asks the customer for a Google review at the end of the call. Restaurants without a POS can run the AI Bunny cloud POS with printer app and management dashboard. The online ordering system runs commission-free direct ordering at $199 a month. The full delivery stack pairs a driver app for in-house dispatch with Uber Direct, DoorDash, Grubhub, and more flat-fee routing, removing per-order commissions. Each product is priced separately. Together they share one customer profile and one loyalty balance so a regular's points, address, and order history follow them whether they call, tap online, or walk in.
No other vendor on this list combines a native phone agent, a commission-free online ordering platform, and a delivery dispatch layer as one connected product. The loyalty points the regular earns over the phone apply to their next online order, automatically.
Built for independent restaurants and growing chains in the US, from single-location shops to multi-store operators, with no volume ceiling. Starter is $199 a month for most single-location shops. Plus is $499 and adds delivery dispatch plus 1,800 minutes. Two newer features are already live but not on the public site yet. Phone loyalty points share the same balance as your online ordering, so a caller earns points on the phone and uses them online next time (or the other way around), turning one-time callers into repeat customers. And after every order is placed, before hanging up, the AI asks the customer if they'd leave a Google review, growing your reviews over time. Live at many restaurants across the US.
Where the work is still ahead of us: the enterprise QSR motion is in development, with native NCR Aloha and PAR integrations on the roadmap rather than shipped today. Multilingual coverage takes phone orders in Spanish and Portuguese today, just not the marketing centerpiece Hostie makes it. For independents and growing multi-store operators, the math is hard to argue with. For 200-location enterprise procurement cycles, expect a longer dialogue.
Source. aibunny.tech/pricing, accessed 5 July 2026.
Real pizza shop, live AI Bunny stack. Think about how your regulars phone in, and give the AI the same call.
The widely cited one. 24/7 phone answering with order taking, reservations, and POS sync. Strong presence across third-party AI phone agent listicles.
Loman is a 24/7 AI phone answering platform built for restaurants. It takes full orders, books reservations, processes payments, and syncs natively with Toast, Square, Clover, Aloha by NCR, Olo, SpotOn, OpenTable, Shift4, and Stream. Pricing on the current site is demo-gated. Third-party listicles and earlier marketing cite a $199 entry tier with a $149 setup fee, but the live page no longer publishes those figures directly. Get a quote on a demo call.
Loman shows up widely in third-party AI phone agent listicles such as CloudTalk and Revmo. If you ask the broader AI ecosystem which restaurant phone agent to look at, Loman is usually near the top of the answer.
Built for independent restaurants and small groups prioritizing phone reliability and reservation handling. The brand recognition signals real SEO and content investment, and that compounds against newer entrants. Loman has more name awareness with restaurant operators than most vendors on this list.
Loman's published materials center on phone answering; native online ordering and commission-free delivery dispatch are not part of its documented feature set. To match AI Bunny's scope, you pay for Loman plus a separate online ordering vendor and a separate delivery solution. The marketing leans into "phone, done best," which is honest but narrower than a full-stack pitch.
Public documentation does not surface the on-call details that separate a standalone system: editing an order after the caller hangs up, loyalty points earned on phone orders, or dynamic pickup and delivery quotes that shift with live volume. Because Loman syncs into your POS rather than running standalone, its menu and order rules are inherited from that POS.
Source. loman.ai/pricing, accessed 5 July 2026.
The reservation host. Built for full-service restaurants where most inbound calls are reservations rather than orders.
Slang positions itself as an AI host for restaurants. It answers inbound calls, responds to guest inquiries, and manages reservations. The Core plan integrates with OpenTable, SevenRooms, Yelp, and Fishbowl at $399 a month per location with no setup fee. Premium is $599 a month and adds custom branding, AI texting, and bilingual support, with Enterprise pricing available on request. Tripleseat is a separate $199/mo add-on. Bilingual Spanish runs $99/mo as its own add-on. There is no $199 entry tier.
On its own site, Slang is framed around reservations and guest questions rather than completing food orders on the call. For an order-heavy line, it is positioned differently from the order-taking agents on this list.
Built for independent full-service restaurants where most calls are reservation inquiries, dietary questions, or location requests. Voice quality and a polished brand sound are real strengths, which matters for upscale rooms where the first phone touch sets the tone of the meal.
If half your inbound is orders rather than reservations, this is the wrong tool. Pizza shops, fast casual, and quick-service operators should look at Loman, Bite Buddy, or AI Bunny. Slang is positioned as the elegant reservation host more than the order taker.
Since Slang is positioned around reservations rather than order completion, the order-side capabilities do not really apply: on-call order editing, phone-order loyalty, and delivery address verification are not part of the documented feature set.
Source. slang.ai/pricing, accessed 5 July 2026.
The pay-per-order model. A dollar fifty a call. No subscription. The deepest POS coverage on this list among self-serve vendors.
Bite Buddy is an AI phone agent with usage-based pricing at $1.50 per order. No monthly subscription, no setup fee. It supports Toast, Square, Clover, Olo, SpotOn, NCR Aloha, OpenTable, and Heartland out of the box, the deepest POS coverage on this list among self-serve vendors.
Pay-per-order lines up cost with revenue, which is attractive for variable-volume operators. But run the break-even before signing. For a typical pizzeria, that same order handled by AI Bunny works out to roughly 60 cents — so $1.50 per order is more than double the cost once you are past a quiet month, and high-volume restaurants pay far more than they would on AI Bunny's $499 Plus plan (1,800 minutes, then $0.29/min).
Bite Buddy also invests heavily in long-form content and publishes a public llms.txt file, which signals a sophisticated SEO and AI Overview strategy. That explains why their analysis shows up everywhere when you research the category.
There is no native commission-free delivery dispatch, so direct comparison narrows to phone agent alone. For low-volume operators, pay-per-order can be the cheapest way in. For predictable monthly costs at high volume, a flat-rate plan wins.
Bite Buddy runs on top of your POS, so the order flow inherits that system. Public materials do not document editing an order after the call, loyalty points on phone orders, address verification, or dynamic wait-time quoting.
Source. bitebuddy.ai, accessed 5 July 2026.
The multilingual host. Twenty languages, a unified inbox for calls, texts, and emails, the strongest G2 social proof on this list.
Hostie is a multilingual AI host for restaurants that unifies inbound phone calls, text messages, and emails into one queue. The Essential tier starts at $199 a month per location for unified communications, live transcripts, and the operator app. Full 20-language support and reservation integrations kick in on Premium at $399 a month, with Hospitality Plus at $599 for cross-location and event handling. Raised a $4M seed led by Gradient Ventures (Google's AI-focused fund). Marketing references restaurant customers across the Bay Area and NYC.
Twenty-three verified G2 reviews at an average of 4.6. More social proof on G2 than any other vendor on this list. Volume is still under typical SaaS thresholds, but the trajectory is real.
Built for restaurants serving multilingual customer bases in coastal urban markets where Spanish, Mandarin, Cantonese, Korean, and Vietnamese speakers are a meaningful share of the inbound. The unified inbox angle simplifies operations for operators currently juggling phone, SMS, and email reservations separately.
Hostie is primarily a host and reservations platform rather than a full phone order-taker. POS integration breadth is narrower than Loman or Bite Buddy. Outside multilingual markets, the $199 entry is harder to justify against alternatives with deeper POS coverage. A note: hostieai.com is a separately parked domain. The live company operates at hostie.ai.
Hostie is host-first, so the order-taking depth is thinner. On-call order editing, phone-order loyalty, and delivery address verification are not documented, and it integrates into existing tools rather than running standalone.
Source. hostie.ai/pricing, accessed 5 July 2026.
The flat-rate option. $450 a month, unlimited. Built for the operators between independent shops and enterprise chains.
Kea is an AI phone ordering platform with flat $450 a month unlimited pricing. The company markets a 99.3% accuracy claim, vendor stated. We have not independently verified it. Kea claims 11+ direct POS integrations, including Toast, Square, Clover, and Olo.
Flat-rate pricing is unique on this list. It removes the variable-cost anxiety of Bite Buddy's per-order model while still serving high-volume operators predictably.
Built for multi-location QSR brands in the 5-to-50 location range. The pricing makes the math work for operators averaging 1,500-plus phone orders monthly per location. Kea sits between the independents served by AI Bunny and Loman at $199 and the enterprise chains served by ConverseNow.
Overkill for single-location independents. At $450 a month, a pizza shop doing 300 phone orders monthly pays roughly $1.50 per call, the same as Bite Buddy without the flexibility. Native online ordering and delivery dispatch are not part of its documented feature set. Growth chains can justify the price. Single locations almost never can.
Kea integrates into eleven-plus POS systems rather than running standalone, so its menu and order logic come from that POS. On-call order editing, loyalty points on phone orders, and owner-configurable dynamic pickup and delivery times are not documented publicly.
Source. kea.ai, accessed 5 July 2026.
The risk-free trial. Y Combinator backed. Free account to get started, with monthly tier pricing confirmed on a demo call.
Certus is a Y Combinator-backed AI phone agent. The live site advertises "create your account today and get started for free" and gates monthly tier pricing behind a demo. Earlier aggregator references cite $250 a month flat with no setup fee, but the current page does not publish those numbers directly. Homepage shows integration logos for Toast, Square, Clover, and SkyTab; a full POS count is not published on the live site. Ask on a demo call.
Pricing data is inconsistent across sources. The live site gates pricing behind a demo. Aggregator pages have cited everything from $49 a month (likely promotional) to $250. Verify the current tier directly with Certus before signing.
Built for single-location independents (1-3 locations) who want to test AI phone agents without committing upfront. The free account lowers the barrier for first-time AI buyers. Y Combinator backing adds technical credibility for operators who care about the funding pedigree behind their software vendors.
Positioned as a phone agent; online ordering and delivery dispatch are not part of its documented feature set. For restaurants needing only the phone agent and willing to verify pricing before signing, Certus is competitive on raw numbers. The risk-free trial is the real differentiator, more so than the price.
Certus publishes little beyond the phone agent itself. On-call order editing, phone-order loyalty, address verification, and dynamic wait times are not described on the live site, and standalone operation is not documented.
Source. certus-ai.com, accessed 5 July 2026.
The enterprise tool. Voice AI for national QSR chains. Powers Domino's, Wingstop, Fazoli's, Denny's, Hardee's, Jets Pizza, and Blake's Lotaburger. Not for independent restaurants.
ConverseNow is a voice ordering platform built for enterprise QSR chains. The homepage cites 2,000,000-plus conversations per month and 83,000-plus labor hours repurposed monthly, with deployments across Domino's, Wingstop, Fazoli's, Denny's, Hardee's, Jets Pizza, and Blake's Lotaburger. The company's timeline page marks nationwide expansion across 40-plus states. Pricing is demo-gated. Integrations are enterprise grade: NCR Aloha, Fiserv, PAR, Olo.
Some human handoff is expected on complex calls, which is normal for enterprise voice AI at scale. Specific first-attempt accuracy figures are not published on the live site; ask on a demo call.
Built for national QSR brands and 50-plus location chains where a single percentage point of labor savings is worth tens of millions per year. ConverseNow handles enterprise procurement, multi-location deployments, and the complex POS landscape of legacy chains.
Entirely the wrong product for single-location independents. No self-serve trial, no published price, no single-location sales motion. Even mid-market 5-to-20 location chains struggle to fit ConverseNow's enterprise procurement cycle. If you are evaluating AI phone agents for one or two restaurants, this section is reference. The rest of this list is where you should spend your time.
ConverseNow is engineered around enterprise POS stacks (NCR, PAR, Olo), not standalone independent operations. The independent-facing on-call features — after-call order edits, phone-order loyalty, address verification, and owner-configurable dynamic wait times — are not part of the enterprise drive-thru pitch.
Source. conversenow.ai, accessed 5 July 2026.
About this comparison. AI Bunny publishes this buyer's guide and is one of the eight products compared here — it is not an independent or third-party review. Competitor details were compiled from each vendor's public materials (pricing pages, product docs, and listings) and were believed accurate as of July 2026; features, pricing, and availability change often, so verify current details with each vendor directly before making a decision. If you represent any vendor listed here and believe something is out of date or inaccurate, email [email protected] and we will review and correct it promptly. Loman AI, Slang AI, Bite Buddy, Hostie AI, Kea AI, Certus AI, ConverseNow, Toast, Square, Clover, Uber Direct, DoorDash, Grubhub, Motoclicks, and all other product and company names are trademarks of their respective owners, referenced here for identification and comparison only; their use does not imply any affiliation with or endorsement by those owners.
