AI Bunny vs Certus AI

Certus AI is a Y Combinator-backed phone AI for restaurants. AI Bunny is a complete restaurant platform that includes phone AI plus online ordering, delivery management, and more. Here's how they compare - and why most restaurants choose AI Bunny.

We welcome Certus AI representatives to contact [email protected] to review, correct, or provide additional details.
AI Bunny Logo
AI Bunny
VS
Certus AI Logo
Certus AI

Certus AI Pricing

Certus AI does not publish pricing on their public website. According to their own comparison content, pricing is "custom pricing based on restaurant needs," and the only way to get a quote is by booking a demo with their sales team. This is a common practice for enterprise-focused vendors but makes side-by-side comparison difficult before a sales conversation.

AI Bunny takes a different approach with transparent published pricing:

  • Starter: $199/month, 600 minutes included
  • Plus: $499/month, 1,800 minutes included
  • Setup: $149 one-time fee
  • Contract: No contract, month-to-month, cancel anytime

For full plan details and overage rates, see the AI Bunny pricing page.

Feature Comparison

24/7 Phone Answering
AI Bunny
Certus AI
Pickup Order Taking
AI Bunny
Certus AI
First-Party Delivery Order Taking
With the address verification over the phone
AI Bunny
Certus AI
Third-Party Delivery Order Taking
Auto-dispatch up to 10 miles
AI Bunny
Certus AI
Unknown
i Third-Party Delivery:
AI Bunny natively integrates automatic dispatch for delivery orders up to 10 miles away via third-party services like Uber and DoorDash. We could not verify native third-party delivery dispatch capabilities in Certus AI's public documentation.
Address Verification
For delivery orders
AI Bunny
Certus AI
Complex Order Handling
Half toppings, multi-item mods
AI Bunny
Certus AI
As stated on website
Multi-Language Support
AI Bunny
Certus AI
English, Spanish, French
Accent Recognition
Understanding diverse accents
AI Bunny
Certus AI
Various accents
Menu Specific Speech Recognition
Configure specific items like "Pepperoncini," "Starry," or "Taquitos"
AI Bunny
Fully Configurable
Certus AI
Unknown
Caller Recognition
Customer name, address, order history
AI Bunny
Certus AI
Unknown
Repeat My Last Order
Instantly handling repeat requests
AI Bunny
Certus AI
Unknown
Smart Upselling
Suggests add-ons and combos
AI Bunny
Certus AI
Answering "Where's My Food?"
AI knows they have an active order & gives live updates
AI Bunny
Phone + online orders
Certus AI
Unknown
"Teach Your AI" Portal
No coding required to train your AI
AI Bunny
Certus AI
Unknown
Toast POS Integration
AI Bunny
Certus AI
Square POS Integration
AI Bunny
Certus AI
Clover POS Integration
AI Bunny
Certus AI
Works Without POS
Standalone operation with printer apps
AI Bunny
Certus AI
Via dashboard
Cloud POS System
Built-in POS solution
AI Bunny
Certus AI
Self-Delivery Management System
Assign drivers, track deliveries
AI Bunny
Certus AI
First Party Driver Apps (iOS & Android)
Route optimization for your own drivers
AI Bunny
Certus AI
Commission-Free Online Ordering
White-label apps & websites
AI Bunny
Certus AI
Loyalty Program Management
Points, rewards, automated campaigns
AI Bunny
Certus AI
Real-Time Support
AI Bunny
Certus AI
Private chat support
Setup Time
AI Bunny
<48 hours
Certus AI
~48 hours
Restaurant Industry Experience
Founded by restaurant operators
AI Bunny
Certus AI
YC-backed
Transparent Pricing
Public pricing on website
AI Bunny
Certus AI
Contact for pricing
i Pricing Transparency:
AI Bunny publishes clear pricing on its website: minute-based plans at $199 or $499/month, plus custom flat-rate plans quoted on your monthly call volume. Certus AI requires booking a demo to receive pricing information, which is common in enterprise-focused sales but makes direct comparison difficult.
Average Cost per Order
AI Bunny
~$0.55
Certus AI
Unknown

What Makes Each Platform Unique?

AI Bunny's Strengths

  • Complete Ecosystem: Phone agent, online ordering, website hosting, delivery management, driver apps, chat agents - all in one platform. No need for multiple vendors.
  • Third-Party Delivery Revolution: Auto-dispatch delivery orders up to 10 miles via Uber, DoorDash. Pickup-only restaurants can suddenly offer delivery.
  • Transparent Pricing: Minute-based plans at $199 or $499/month, clearly published with no surprises - plus custom flat-rate plans on request
  • Guest Memory: Remembers name, address, last order. "Repeat my last order" takes 20 seconds.
  • Works Without POS: Don't have a compatible POS? No problem. Standalone operation with free printer apps and cloud POS.
  • Commission-Free Online Ordering: White-label websites and apps included - save thousands vs DoorDash/UberEats
  • "Where's My Food?" Handling: When online customers call, AI sees their order and gives live updates
  • Payment Flexibility: Square, Stripe, Authorize.net - money goes directly to your bank

Certus AI's Strengths

  • Strong POS Integrations: Works with Toast, Square, Clover, and other major POS systems
  • Y Combinator Backed: Well-funded startup
  • Multilingual: English, Spanish, French support
Note: Certus AI focuses primarily on phone AI. For online ordering, delivery management, or driver apps, you'll need additional third-party solutions.
Verified Customer Reviews

What Restaurant Owners Are Saying

Real reviews from active AI Bunny customers using the platform today.

5.0Verified

The AI is the future for all restaurants

"I save effort and employees. It handles most of our phone calls. As a pizza restaurant that's the most challenging task for us, and customers love it because it's very accurate and faster than a hired employee. No more holding customers on the line. It can take several calls at the same time, and the AI learns menu changes very quickly."

A
Ashraf T.
Restaurant Owner
5.0Verified

Pizza restaurant

"The best customer service. They are always here for you, honest and helpful, they care for their business. It saves time and money and makes me not worry about losing calls. It can take up to 10 orders at one time. The best thing ever, it gives restaurant owners a chance to focus on managing the business in the best way."

M
Mousa M.
Pizza Restaurant Owner

Frequently Asked Questions

What's the main difference between AI Bunny and Certus AI?

AI Bunny is a complete restaurant platform - phone AI, online ordering, delivery management, driver apps, all in one. Certus AI is primarily a phone AI that integrates with your existing POS. If you only need phone answering and already have everything else, Certus AI works. If you want one platform that does everything, AI Bunny is the choice.

Does Certus AI offer online ordering or delivery management?

No. Certus AI focuses only on phone AI. For online ordering, delivery management, or driver apps, you'll need separate solutions. AI Bunny includes all of this in one platform.

Which has transparent pricing?

AI Bunny publishes clear pricing: minute-based plans at $199 or $499/month, plus custom flat-rate plans quoted on your monthly call volume. Certus AI requires booking a demo to learn pricing - a common tactic when prices are higher or complicated.

Legal Disclaimer

Last Updated: February 19, 2026

Based on publicly available information from Certus AI's website and Y Combinator as of February 2026. Features marked "—" indicate the feature is not offered as a product capability based on our review. Features marked "Unknown" could not be verified through public sources.

Invitation to Certus AI: We welcome Certus AI representatives to contact [email protected] to review, correct, or provide additional details. We're committed to fair, accurate comparisons.

Trademark Notice: All trademarks, logos, and brand names are the property of their respective owners. AI Bunny is not affiliated with, endorsed by, or sponsored by Certus AI. Use of competitor names is for identification and comparison purposes only.