Instagram DMs
Direct messages get answered automatically, along with comments and questions about what you serve, at any hour.
- Answers DMs around the clock
- Replies to comments
- Answers menu questions
AI chat agents
On WhatsApp, in Instagram DMs and in the chat on your own site, in any language your guests write in. The AI takes the order, answers the menu questions and sends the payment link.
Hi
Hi! Will your order be for pickup or delivery?
Delivery
What is the delivery address, please?
12 oak street, stoughton
Your address was verified as 12 Oak St, Stoughton. Any apartment number or delivery instructions I should know? If not, tell me what you would like to order.
Steak & cheese sub
Pita pocket
Add bacon
Great choice! Just to confirm: a Steak Cheese Sub on pita pocket bread with bacon added, correct? Would you like anything else?
Exactly that
I need your final confirmation.
Your TOTAL will be $18.18.
Steak Cheese Sub, Bread: Pita Pocket, Extras: Add Bacon.
Delivery fee $3.00. Tax $1.19.
Do you confirm the total and the details so I can place it?
That is all correct
Your order is ready for payment. Here is your secure link:pay.aibunny.tech/tonys-pizzeria/9fQ2The payment window is 10 minutes.
Payment received and your order is now placed. Have a good Thursday night!
The channels
Guests ask about the menu on WhatsApp, in an Instagram DM, or in the chat box on your own site. The AI answers on all three, in whatever language they wrote in, the same way each time.
Direct messages get answered automatically, along with comments and questions about what you serve, at any hour.
A chat widget on your own site that helps visitors, answers their questions and walks them through the menu with nobody stepping in.
The AI handles inquiries, sends order confirmations and processes payments through the WhatsApp Business API.
In the thread
Four jobs, start to finish, without anyone in the kitchen picking up a phone.
A complete order through WhatsApp or the chat on your site. The AI walks the guest through the menu, confirms the details and sends it to your kitchen.
Ingredients, allergens, hours, where you are, whether you deliver there. The questions your staff answer twenty times a night.
Guests ask where their food is in the same thread they ordered in, and get told, instead of calling a line that is already busy.
A secure link at the end of the conversation, if you turn it on. The order is created in the store the moment it is paid.
Questions
WhatsApp through the WhatsApp Business API, Instagram direct messages, and a chat widget on your restaurant’s own website. The same agent answers on all three.
An AI chatbot for restaurants that takes the order itself instead of pointing the guest to a link. It walks the guest through the menu, answers questions about ingredients, allergens, hours and whether you deliver there, confirms the items and the modifiers, verifies the delivery address, and sends the order to your kitchen.
Whatever language the guest writes in. They message you the way they normally would and the agent answers in kind, with no setting for the guest to find.
It takes the whole order. It walks the guest through the menu, confirms the items and the modifiers, verifies the delivery address, and sends the order to your kitchen.
It can send a secure payment link at the end of the conversation if you turn that on. The order is created in the store the moment the payment goes through.
No. It answers inside the apps they already have open. Nothing to download and no account to create.
No, it is this same AI on one of its three channels. If WhatsApp is where your guests message you, the WhatsApp ordering page covers that channel in detail: the WhatsApp Business API setup, payment links in the chat, and orders flowing to your kitchen.
Same restaurant, different channel, and the languages differ. The phone agent answers calls and takes orders in English, Spanish and Portuguese. The chat agent answers text on WhatsApp, Instagram and your own site in any language the guest writes in. Pricing for each is on the pricing page.
Your number, your menu, your guests. The AI answers in whatever language they write in.